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Carol Schretter
Mortgage Banker
NMLS ID #: 411395
Mobile: (912) 398-5767
Fax: (912) 335-3057

Carol Schretter hails from Southfield, Michigan. Carol moved to Savannah in 1984 shortly after she served in the United States Marine Corps as a sergeant in the Signals Intelligence division in Japan for the NSGA.from 1977-1981.

She has worked in the real estate industry in Savannah for 33 years. Carol’s focus is to find the best loan program to fit a borrower’s short and long term plans. She works with all types of borrowers including VA, FHA, and USDA purchasers, move-up and retirement home buyers, and with construction-to-permanent loan borrowers. Carol has experience helping borrowers take advantage of down payment assistance programs through Georgia Dream and City of Savannah Dreammaker. She communicates throughout the process of the loan and works to make home buying as stress free as possible.

Carol is married; has one daughter, a Flat Coat Retriever and a rescued cat of unknown pedigree. Carol supports several charities in Savannah including Save-A-Life, Inc., an animal welfare organization, and Safe Shelter of Savannah. She enjoys tennis, volleyball, and jogging.

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Customer Testimonials

I wanted to reach out to you and let you know Carol was truly amazing to work with. From the second I reached out to her to see what my husband and I would be approved for all the way to closing yesterday and explained everything in a way that made sense to even my husband who does not work in real estate as we do. Carol was even working on weekends to help ensure we had everything set to make an offer on a home. There are a lot of people who have great customer service but you can really tell working with Carol it's more than that, she actually cares about helping you and getting you into the home you want! I already have and will certainly continue to send people Carol's way if they are looking for a home loan.

Lisa S.

I was a nervous wreck starting this process. But as I talked with Carol she made me feel more at ease. When I had a question she had the answers. When I needed some reassurance she had an answer. The constant communication was great and I’m grateful to her for making this process easy. Patience is not one of my strong suits but having Carol with me along for the ride, well it was smoother than I thought. I felt comfortable with Carol. Thank you so much for working with me and getting me here.

Alice J.

I'm a realtor and Carol has stood out above multiple lenders I work with that are also good, so I chose to use her. She's great. She needs a promotion. You can tell she truly cares about her clients more than almost anyone else I know.

Michael C., Realtor

Carol was great. We were able to get everything done remotely and the closing went wonderful.

Christopher B.

Carol worked HARD to get things done that protected my closing date. Creative solutions, inquiring about the possible ways to resolve a last minute issue that threatened to delay my closing less than 2 days before the fact. I also appreciated her familiarity with the plethora of mortgage programs and offerings available for me as a first time home buyer. Amazing work! Thank you Carol and her team for their diligence!

Nicole D.

Big decisions to make multiple times and all of them seemed to fall on weekends to boot. Carol was always immediately available and provided all requested documentation, etc. nearly immediately as well. And this was BEFORE I had even formally committed to go with her and BankSouth for my lending needs. And she never even mentioned that once as she was helping me through everything. That alone made going with BankSouth a no brainer!

Michael C.

Carol Schretter is absolutely wonderful. This was our second time working with her and I would choose her 100 more times. She makes the process as easy as possible for the borrower. I have nothing but kind words to say about working with her.

Carrie H.

Timely, accurate, supportive communication. One of Carol's strengths in the lending process is her ability to communicate with her clients effectively and at the same time make them feel supported and appreciated. Her advice was invaluable in guiding us through all the decisions necessary to purchase a new house. My wife and I could not be more pleased with our experience and the successful outcomes Carol expertly orchestrated.

Christopher H.

It was a pleasure doing business with Carol Schretter. She made sure nothing was questionable and this ensured me I was dealing with a person that has a characteristic of being sincere and honest. Will not hesitate to do business with Carol again!

Kay G.

Being a first-time homebuyer seemed to be overwhelming with all the paper work, but Mrs. Schretter guided me through the entire process.

John R.

Carol and her team were such a pleasure to work with and she was very patient explaining each step of the process to us. I would recommend Carol and her team to anyone looking to purchase a home.

Kyle G.

Carol's level of professionalism was outstanding. She was always available, knowledgeable, helpful and gave great advice when needed. She made the refinance process easy, quick and kept us informed all along the way. I came to BankSouth because Carol was there, having met her several times before. A company is only as good or bad as the employees who represent it and I consider Carol a great asset to BankSouth. I would consider using BankSouth again because of my experience with her!

Delma D.

Carol is exactly what you need when you are nervous about the loan process. Carol walks you through every step because she IS there for you. This is not her job this is her passion. I could relax through the entire process. Thank you all for making this stress free.

Dennis M.

Working with Carol Schretter was an absolute dream. Her expert advice, excellent communication, and years of experience made me feel confident and secure through my home buying experience. I would refer Carol without hesitation, as her years of experience are greatly unparalleled, leaving a homebuyer feeling confident, secure, and happy! Thank you for everything, Carol!

Alia T.

This was my first time buying a home. She made the process great. [Our] family will be forever grateful for all the amazing hard work the team put in.

Jon G.

My home refinance with Carol and Team was so easy and seamless, that I used them again to purchase a second home. Same great experience. I do not hesitate to recommend her to anyone considering a home purchase.

Philip R.

Carol Schretter and her team did a great job and made it a seamless process, even with the mounting hurdles that are now required with getting a mortgage. Carol was amazing. I was in a unique situation that was causing other potential lenders so much confusion that I feared I would not be able to close on my house. Carol had a positive, "can-do" attitude from the start and understood my documents well enough to get right to work on making my loan happen. I have already recommended her to a friend and hope to have the opportunity to recommend her to many more. She is wonderful.

Tyler C.

My husband and I were blessed to be referred to Carol at BankSouth Mortgage. Carol is very professional and knowledgeable. When we applied for our loan you were CONFIDENT that we would be in our dream home soon. You always kept us informed of where we were in the process. We feel like GOD sent us an ANGEL to help us achieve our home buying goal. We could tell that YOU really care about helping others. You displayed so much determination and dedication! Carol we love you!!! Thank you so much! God bless.

Karen W.